FREQUENTLY ASKED QUESTIONS
WHEN SHOULD I ORDER MY SUIT
Ordering a suit early ensures a spot in my production schedule. I understand ordering a suit many weeks out can be stressful but I follow up for updated measurements to be constantly aware about your body changes.
The optimal time frame is 10 weeks out when it comes to a custom suit. If you order 12+ weeks out, you have the opportunity to set up a payment plan if your suit is over 500$.
Please be respectful when choosing the payment plan. I offer this split plan to help you but I can’t wait over 6 months when your payment is DUE. Any late payments will result in late shipping because no suit will be sent without the full payment completed. Please pay in full as soon as possible so the process can be nice and fast.
For any special situation, please contact me, I’m opened to accommodate you!
DO YOU TAKE RUSH ORDER
An order placed under 6 weeks out is considered a rush order. I accept them, yes, but it depends on the amount of orders I have at this time. Do not hesitate to ask, it will be a pleasure to accommodate. Your order may have additional rush fee and shipping fees.
I love what I do so it’s not a problem working day and night to create your beautiful suit!
WHY CAN I ORDER EARLY WHILE MY BODY STILL CHANGES
As a competitor myself, I know how your body can change and tighten up: we will schedule follow ups to keep track of how your body changes. I have a lot of experience to anticipate the adjustments needed when it comes to create your suit. Don’t worry with your weight loss, you are in good hands as we will do as many follow ups as you need to feel confident and stressless. I use the highest quality material and personalized suit’s cut: I got your back!
DO YOU OFFER PAYMENT PLAN
If you order 12+ weeks out, you have the opportunity to set up a payment plan if your suit is over 500$.
For any special financial situation, please contact me. I’m opened to accommodate if your request is reasonable and if you engage in respecting a payment plan.
If you push back your show, your payment plan CAN’T be.
WHAT IS YOUR REFUND POLICY
Your Vixen Suits suit is custom made for YOU. Which means every detail is mold to YOUR body. Once your order form is submitted and your payment is done, all sales are final. I always order the crystals immediately after the payment because I consider you've engage in purchasing the suit. However, if you have any concerns, you can email me any time! My suits are guaranteed, which means if there is a problem, it’ll be fixed!
If you finally decide not to compete, it is not my concern.
WHAT ESTABLISH THE PRICE OF MY SUIT
Your suit’s price depends on a couple of criterias: Your category (a figure/wpd bottom usually requires more crystals than a bikini bottom), your cup size, the amount of Swarovski you want, the execution complexity of your design and the estimated time needed to create your suit.
WHY DO YOU SELL PRE-MADE SUITS AT A CHEAPER PRICE
I can sale pre-made suits at a cheaper price because the tops aren’t customized to you. I do my most popular cup cut to make sure it can fit most of you. I use the same top quality material. Regarding the bottoms, they are custom-made so that’s a really really good deal. Also, I use some Swarovski I have left from previous orders so I can accept charging less.
The first goal of my business is making sure you have the suit of your dream according to your budget . By doing it, GIVE MORE AND ASK LESS, I truly feel blessed to help with the financial aspect.
CAN I CHANGE MY ORDER ONCE PLACED
You can email me if you'd like to change some details, but your request might be turned down if your suit is already into production. If you choose to compete at a later date, the payment plan (if you have one) will NOT be pushed back. Please remember any changes request may not be accepted.
HOW CAN I ADJUST MY SUIT IF NEEDED
VXN bikini bottoms are left with 2 inches of fabric at the rear. I ask you to measure your hips a last time just before I ship the suit but if needed, you can have your bottom adjusted at a local seamstress or anyone who knows how to sew. If you need an adjustment that only I can do, you only pay the shipping fees and I do the alteration for free.
For figure back straps, I have a unique sliding system, which you can add in your order form. You will be able to adjust them whenever you need.
DO YOU OFFER DIFFERENT CUT OF TOPS AND BOTTOMS
Yes, I offer any kind of cut you can imagine. My main goal is to flatter and highlight your physique; I know of to take advantage of all your strengths. As every physique is unique, every suit is designed to fit you and only YOU perfectly.
DO YOU OFFER GIFT CARDS
Yes! Just email me and I’ll explain how to proceed.
I AM A FIRST TIME COMPETITOR, DO I NEED SOMETHING ELSE THAN MY SUIT
We can agree on the fact bottoms are pretty small. You don’t want anything to slip while you’re on stage! This is why Bikini Bite (a glue especially made to fix suits on your skin) is an essential. I sale it for 15$. Mention it in your order form.
HOW SHOULD I WASH/TAKE CARE OF MY SUIT
A SUIT IS LIKE A JEWEL: delicate and precious.
Connectors: the connectors on your suit are very resistant, as long as you manipulate them wisely. I test each one before I use it, aka I pull on them to make sure there’s no flaw and inspect every millimeters. This is the number one rule: You can pull but you CAN’T twist. Every crystals on a connector are linked by a thin metal joint and it’s like a paperclip; if you fold it again and again and again, it’ll break. I only use top quality material on the market and they really rarely break, as long as you manipulate them correctly.
The suit: The more precautions you take to preserve the suit, the longer it will last. A stage suit is delicate, so make sure you wash it following the care tips you’ll have in your storage box.
HOW SHOULD I WEAR MY SUIT
Undoubtedly, there is a proper way to wear your suit. If you don’t, it is not flattering for both you and I. Your hard work won’t be emphasized as much as you deserve and mine too. Please, when you order a suit, accept wearing it the proper way. You will receive, in your storage box, a beautiful and clear guide about how to properly wear your suit according to your category and your silhouette/strengths. The BEST way. The flattering way.
I appreciate you putting your trust in me!